All Important Leadership and Management Skills In Healthcare Practices
Stepping up leadership and management skills in healthcare practices are is now a requirement for meeting CQC Regulatory Standards. but also a very useful and key part of dental practice training. Registered Providers, Registered Managers are responsible for creating the means and methods to ensure quality principles are in place for day-to-day patient care. Once the standards have been embedded in polices and procedures practice teams need leadership and management to skilfully implement a range of principles and reflect upon the results secured.
Developing management skills means getting a grasp of basic leadership and management techniques. Once developed skills can promote motivation and productivity, so that teams work together toward the quality goals, defined by their leaders. Working for and achieving goals creates excitement within the teams that achieve them. Managers then need to cooperate with leaders to define practical methods to recognise and reward achievement.
Suitable qualifications for managers require at least an A Level standard of qualification, managers must show they know and can apply management principles and concepts to routine events and workplace challenges. Managers also need to develop reflective practice skills to review the causes and effects of results of their management.
Good management is based upon understanding of how work allocation and delegation can motivate or de-motivate the team dependant on the levels of communication, support and direction provided. Most importantly managers must be able to apply the principles of Quality Management to make continuous improvement a part of the practice culture.
Over many years I have observed how much more managers with even the most basic management qualifications enjoy their work than managers who follow their instincts and ‘do their best’- irrespective of how good their best is. Formalising management skills equips managers with ‘tools to think’ this is particularly important when the unexpected happens and the manager falls back on leaned skills to problem solve and can evaluate and identify best practice when the team excels.
Most managers find that having completed a basic qualification they have the ambition and confidence to go on and achieve higher qualifications. There can no doubt that the most effective managers are those who are perceived by their employers and their teams as being ambitious, competent, confident and understand the challenges of their teams.
To tick all of these boxes managers must either have a dental background with management qualifications, or be qualified manager from another sector with an additional qualification in dental practice management. We have more than 20 year experience of providing bespoke training for managers from both dental and non-dental backgrounds and can show you how to progress your management career.
By Glenys Bridges, GetWise Marketing